FAQs

I've never surfed before, will I be able to do it?

Urban Wave House is designed ot help first time surfers learn how to surf without pressure. Our friendly and helpful coaches will show you how to do it and give you all the advice and help you need to be standing up and surfing in your first session.

What happens when I arrive?

Arrive at least 45 minutes before your scheduled session. Check-in with one of our friendly receptionists when you arrive and they will check your waiver, give you a band to wear on your wrist and will take you through a safety and surf learning session. Then make sure you’re changed ready to surf and at the muster point (we’ll show you where this is when you arrive at reception) 15 minutes before your session so we can get you kitted out and give you a final brief.

If you have surfed with us before you don’t need to attend the safety and learning session again unless you want to.

 

What ages can surf?

People older than 7 years without an underlying medical condition can surf at an Urban Wave House.

When are you opening?

 Our first London flagship venue will be open in the next 12 months. You can request an invitation to the opening event below!

How does it work?

The wave machine simulates riding a wave by manipulating water into a wave simulation using directional water pumps.

You can choose to body board or surf depending on your level of confidence. If you want to surf and it’s your first time, we will help you do so, including through using an assistance cord – something both you and the instructor hold onto to help you maintain your balance.

When you arrive you will be given a full demonstration and safety brief and an instructor will be with you the whole time to give you tips and advice.

 

How long are surf sessions?

Each surf session is 30 minutes long and you can book as many sessions as you want.

What times does the Surf Bar & Dining open?

We’re open for breakfast as soon as the doors open every day.

What are the opening times?

Mon – Wed          10am-10pm

Thur – Fri             10am-Midnight

Saturdays            8am-Midnight

Sundays               10am-8pm

Can I book the Urban Wave House for events?

Yes Urban Wave Houses can be booked for product launches, promotional events, private events, brand launches and parties either exclusively or you can simply host your party here while we’re open.

Is it really like surfing?

Riding a wave machine is the closest experience to surfing available indoors. It teaches you how to stand on a board, how to balance, how to move on a wave and gives you confidence for doing so when you get out into the real ocean and have caught a wave.

Where are Urban Wave Houses opening?

We are planning openings in:

  • South London
  • North London
  • Edinburgh
  • Manchester
  • Birmingham
Can I buy Gift Vouchers?

Yes! Gift vouchers will be available to purchase when the first venue opens.  

Launch Event Invitation

Enter your email address below to receive your invitation to the launch of Urban Wave House’s flagship London venue and to stay up to date with our build-out

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